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Privacy

What we collect, and why

Powder Pros is part of Jaeco Industries Limited, 7 Neilpark Drive, East Tamaki, Auckland 2013. This page says what we collect when you visit this site, ask for a quote or book a job in, and what we do with it, under the New Zealand Privacy Act 2020. It is written in plain words, and if anything here is unclear, ring us on 09 636 6421.

When you ask for a quote or book in

The quote form collects your name, email address, phone number, what you tell us about the part, and any photos you upload. The booking form collects the same, plus the job you picked, the colour you want and the day you want to drop it off. We use those only to price or book your job and get back to you. Both forms are emailed to the shop through our email provider, Resend, which also emails you: a confirmation of your booking, or a short note to say your enquiry arrived. We keep enquiries and bookings for as long as we need them for the job and our records.

The form also tells us how you found us: the page you first landed on, the website that sent you, and any campaign or ad click tag in the link you followed. Your browser holds these only until you close the tab, and they reach us only if you send the form. We use them to see which of our advertising actually brings in work.

Your details

You can ask us what we hold about you and ask us to correct it. Email info@powderpros.co.nz or call 09 636 6421.

Our privacy officer is our Head of Brand and Digital Operations. Reach them at info@powderpros.co.nz. If you are not happy with our answer, you can complain to the Office of the Privacy Commissioner.

When you just visit

This site uses cookies and similar technology so we can see how it is used and measure our advertising. These are:

  • Google Analytics, so we can see which pages people use.
  • Google Ads, so we can tell whether our ads bring people to the site.
  • Meta (Facebook and Instagram) advertising tools, for the same reason.

They may collect your device and browser type, the pages you visit, and an advertising identifier. They do not collect your name unless you give it to us. The site's fonts load from Google Fonts, which, like any website you load, sees your IP address and browser.

Your choices

You can block or delete cookies in your browser settings, and you can turn off personalised advertising in your Google and Meta account settings. The site works either way.

Who we share it with

We do not sell your information. We share it only with the providers that run these services for us:

  • Vercel, which hosts this website.
  • Resend, which delivers the quote and booking forms to our inbox, and sends you a confirmation that we have them.
  • Microsoft 365, our email provider, which holds our inbox and so every enquiry we receive. Titan, our previous email provider, may still hold older messages.
  • Google, for Analytics, Ads and the site's fonts, and Gmail, where a copy of your enquiry goes if our website cannot deliver it to our inbox, so we can still reply.
  • Meta, for Facebook and Instagram advertising.
  • iDigital, the agency that manages our advertising.

Vercel, Resend, Google and Meta store and process information outside New Zealand, mainly in the United States, where the privacy law is not the same as ours. Microsoft and Titan may also hold our email outside New Zealand.

Last updated 4 November 2026.